Terms of Service
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This Terms of Service ("Agreement") is entered into by and between Charlotte's Academy Ltd, hereinafter referred to as "Company," and the user accessing or using the services, hereinafter referred to as "User."
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1. Acceptance of Terms
By accessing or using any part of the Company's website or services, the User agrees to be bound by the terms and conditions outlined in this Agreement. If the User does not agree to all the terms and conditions of this Agreement, they should not access the website or use any services.
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2. User Registration
Some services provided by the Company may require User registration. The User agrees to provide accurate and complete information during the registration process and to update such information to keep it accurate and current.
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3. Use of Services
The User agrees to use the services provided by the Company only for lawful purposes and in accordance with this Agreement and any applicable laws and regulations.
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4. Intellectual Property
All content on the Company's website, including but not limited to text, graphics, logos, images, and software, is the property of the Company and is protected by copyright and other intellectual property laws. The User agrees not to reproduce, distribute, modify, or create derivative works of any content without the Company's prior written consent.
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Refund Policy
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5. Refund Eligibility
Products or services purchased from the Company may be eligible for a refund within 14 days of the purchase date, subject to the terms and conditions outlined in this Refund Policy.
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6. Refund Process
To request a refund, the User must contact the Company's customer support team at info@charlottesacademy.co.uk The Company reserves the right to refuse or limit refunds in its sole discretion.
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7. Non-Refundable Items
Certain products or services may be non-refundable. Any such exclusions will be clearly stated at the time of purchase.
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8. Modifications to the Refund Policy
The Company reserves the right to modify this Refund Policy at any time without prior notice. Changes to the Refund Policy will be effective immediately upon posting on the Company's website.
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By accepting this Agreement, the User acknowledges that they have read, understood, and agree to be bound by all the terms and conditions outlined herein.
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Last Updated: 13/11/2023
Charlotte's Academy Ltd
9 Birmingham Road, Cowes, PO31 7BH
01983200960
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