COVID 19 - Advice to our clients

Updated: May 30, 2020

At Charlottes Academy your safety is our top priority.

Like many businesses across the UK, we are closely monitoring the Coronavirus (COVID-19) outbreak and following the advice provided by UK health authorities & The World Health Organisation.

We have also introduced a series of measures to protect our patients and colleagues, including:

  • Reinforcing our comprehensive cleaning regimes

  • Increasing the frequency of cleaning, particularly of surfaces that are often touched, such as bannisters, worktops and door handles

  • Ensuring all toilet facilities are continually topped up with soap

  • And providing additional hand sanitiser to practices, whenever it can be sourced.

The salon is open as normal and, if you have an appointment booked with us in the near future, we look forward to seeing you then.

In the meantime, we are encouraging all patients to check the latest Government advice before booking or attending an appointment and keeping an eye on our social media pages for latest updates about the business.

If you have any of the symptoms of Coronavirus (COVID-19), or are otherwise unwell and can no longer attend your appointment, please call us as soon as possible to let us know so that we can offer the appointment to someone else.

How can you help?

Look after yourself and others by following this simple public health advice:

  • Wash your hands frequently with soap and water for 20 seconds each time

  • Use hand sanitiser if soap and water isn’t available

  • Avoid touching your face and eyes

  • And cover your mouth and nose when coughing or sneezing.

The NHS is well-prepared for this issue and, with your help, we will be able to continue supporting our colleagues and clients and keep our salon open.

Thank you,

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